We are currently experiencing issues with email delivery due to a widespread outage affecting Microsoft 365 services, including Exchange Online (Outlook).
This is a global Microsoft issue impacting many organizations and is NOT related to our systems or email configuration. As a result you may experience delays or failures when sending or receiving emails with us.
What you should know:
- Emails you send to us may be delayed or bounce temporarily
- We may not be able to respond to emails until the service is restored
- Other Microsoft 365 services (such as Teams or SharePoint) may also be affected for some users
- At this time, we are unable to confirm whether voicemails left for the Tribunal at 604-775-3512 will be delivered to the Tribunal.
Alternative contact methods:
- In person/courier delivery to Suite 650, 1066 West Hastings Street, Vancouver, BC V6E 3X1
- Fax: 604-775-3372
We apologize for the inconvenience and appreciate your patience. We are monitoring the situation and will resume normal email operations as soon as Microsoft resolves the issue.
Last updated: November 12, 2026